Refund and Returns Policy
Thank you for shopping with Pharma-Zon. We strive to ensure that you are satisfied with your purchase. If you need to return or request a refund, please review our policy below.
Shipping Information
- Processing Time: Orders are typically processed and shipped within 24 hours of receipt.
- Delivery Time: Delivery takes approximately 7 days across India.
Returns Policy
To ensure a smooth return process, please adhere to the following guidelines:
- Return Request: If you wish to return a product, please place a return order within 3 days of receiving the delivery.
- Condition of Product: The product must be in its original, unused, and undamaged condition, including all packaging, tags, and accessories.
- Return Process: To initiate a return, contact our customer service team at support@pharma-zon.com with your order details and reason for the return. We will provide instructions for returning the item.
Refund Policy
- Eligibility: Refunds are only issued for products that meet our return policy criteria.
- Refund Processing: Once we receive and inspect the returned product, we will process the refund.
- Refund Timing: The refund amount will be credited back to the original payment method within 3 business days from the date of return approval.
- Refund Method: The refund will be processed using the same payment method used for the original purchase.
Exceptions and Non-Refundable Items
- Products that are damaged, used, or not in their original condition are not eligible for a refund.
- Certain items may be excluded from our return policy due to hygiene or other reasons. Please check the product details before making a purchase.
Contact Us
For any questions or concerns regarding returns and refunds, please contact our customer service team:
- Phone: 9081415504
- WhatsApp: 9081415504
- E-mail: support@pharma-zon.com
We appreciate your understanding and cooperation. Thank you for choosing Pharma-Zon!
